diff --git a/docs/install/custom-server.rst b/docs/install/custom-server.rst
index 1eb1bd1..5ab06fe 100644
--- a/docs/install/custom-server.rst
+++ b/docs/install/custom-server.rst
@@ -34,7 +34,7 @@ Pre-requisites
 #. A server running Ubuntu 18.04 where you have root access.
 #. At least **1GB** of RAM on your server.
 #. Ability to ``ssh`` into the server & run commands from the prompt.
-#. A **IP address** where the server can be reached from the browsers of your target audience.
+#. An **IP address** where the server can be reached from the browsers of your target audience.
 
 If you run into issues, look at the specific :ref:`troubleshooting guide <troubleshooting/providers/custom>`
 for custom server installations.
@@ -67,7 +67,7 @@ Step 1: Installing The Littlest JupyterHub
       :ref:`topic/customizing-installer` documents other options that can be passed to the installer.
 
 #. Press ``Enter`` to start the installation process. This will take 5-10 minutes,
-   and will say 'Done!' when the installation process is complete.
+   and will say ``Done!`` when the installation process is complete.
 
 #. Copy the **Public IP** of your server, and try accessing ``http://<public-ip>`` from
    your browser. If everything went well, this should give you a JupyterHub login page.
diff --git a/docs/troubleshooting/providers/custom.rst b/docs/troubleshooting/providers/custom.rst
index a8134e0..8caf112 100644
--- a/docs/troubleshooting/providers/custom.rst
+++ b/docs/troubleshooting/providers/custom.rst
@@ -7,6 +7,9 @@ Troubleshooting issues on your own server
 This is an incomplete list of issues people have run into
 when installing TLJH on their own servers, and ways they
 have fixed them.
+Before trying any of them, also consider whether turning your machine on and off
+and/or deleting the VM and starting over could solve the problem;
+it has done so on a surprisingly high number of occasions!
 
 Outgoing HTTP proxy required
 ============================
@@ -27,4 +30,4 @@ certificates to use.
 .. code::
 
     export REQUESTS_CA_BUNDLE=</directory/with/your/ssl/certificates>
-    sudo npm config set cafile=</directory/with/your/ssl/certificates>
\ No newline at end of file
+    sudo npm config set cafile=</directory/with/your/ssl/certificates>