diff --git a/docs/index.rst b/docs/index.rst
index a05da35..2991e22 100644
--- a/docs/index.rst
+++ b/docs/index.rst
@@ -59,6 +59,16 @@ guides help you find what is broken & hopefully fix it.
 
    troubleshooting/logs
 
+Often, your issues are not related to TLJH itself but to the cloud provider
+your server is running on. We have some documentation on common issues you
+might run into with various providers and how to fix them. We welcome contributions
+here to better support your favorite provider!
+
+.. toctree::
+   :titlesonly:
+
+   troubleshooting/providers/google
+
 Contributing
 ============
 
diff --git a/docs/troubleshooting/providers/google.rst b/docs/troubleshooting/providers/google.rst
new file mode 100644
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+++ b/docs/troubleshooting/providers/google.rst
@@ -0,0 +1,22 @@
+======================================
+Troubleshooting issues on Google Cloud
+======================================
+
+This is an incomplete list of issues people have run into when running
+TLJH on Google Cloud, and how they have fixed them!
+
+'Connection Refused' error after restarting server
+==================================================
+
+If you restarted your server from the Google Cloud console & then try to access
+your JupyterHub from a browser, you might get a **Connection Refused** error.
+This is most likely because the **External IP** of your server has changed.
+
+Check the **External IP** in the `Google Cloud Console -> Compute Engine -> VM instances
+<https://console.cloud.google.com/compute/instances>`_ screen
+matches the IP you are trying to access. If you have a domain name pointing to the
+IP address, you might have to change it to point to the new correct IP.
+
+You can prevent External IP changes by `reserving the static IP
+<https://cloud.google.com/compute/docs/ip-addresses/reserve-static-external-ip-address>`_
+your server is using.