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Add troubleshooting guide for google cloud

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yuvipanda
2018-07-11 13:34:12 -07:00
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docs/index.rst
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troubleshooting/logs troubleshooting/logs
Often, your issues are not related to TLJH itself but to the cloud provider
your server is running on. We have some documentation on common issues you
might run into with various providers and how to fix them. We welcome contributions
here to better support your favorite provider!
.. toctree::
:titlesonly:
troubleshooting/providers/google
Contributing Contributing
============ ============

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======================================
Troubleshooting issues on Google Cloud
======================================
This is an incomplete list of issues people have run into when running
TLJH on Google Cloud, and how they have fixed them!
'Connection Refused' error after restarting server
==================================================
If you restarted your server from the Google Cloud console & then try to access
your JupyterHub from a browser, you might get a **Connection Refused** error.
This is most likely because the **External IP** of your server has changed.
Check the **External IP** in the `Google Cloud Console -> Compute Engine -> VM instances
<https://console.cloud.google.com/compute/instances>`_ screen
matches the IP you are trying to access. If you have a domain name pointing to the
IP address, you might have to change it to point to the new correct IP.
You can prevent External IP changes by `reserving the static IP
<https://cloud.google.com/compute/docs/ip-addresses/reserve-static-external-ip-address>`_
your server is using.