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31 lines
969 B
Markdown
31 lines
969 B
Markdown
(troubleshooting-providers-custom)=
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# Troubleshooting issues on your own server
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This is an incomplete list of issues people have run into
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when installing TLJH on their own servers, and ways they
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have fixed them.
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Before trying any of them, also consider whether turning your machine on and off
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and/or deleting the VM and starting over could solve the problem;
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it has done so on a surprisingly high number of occasions!
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## Outgoing HTTP proxy required
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If your server is behind a firewall that requires a HTTP proxy to reach
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the internet, run these commands before running the installer
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```bash
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export http_proxy=<your_proxy-server>
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```
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## HTTPS certificate interception
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If your server is behind a firewall that intercepts HTTPS requests
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and re-signs them, you might have to explicitly tell TLJH which
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certificates to use.
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```
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export REQUESTS_CA_BUNDLE=</directory/with/your/ssl/certificates>
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sudo npm config set cafile=</directory/with/your/ssl/certificates>
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```
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